Comments

Skullgrid, 4 months ago to canada in Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake

I am assuming the customer should legally have a way to contact a company.

Companies try to make this obligation cost less and less by using automation and self service.

Source : worked on the customer service platform for a fortune 500 company.

Skullgrid, 4 months ago to canada in Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake

Air Canada argued that it could not be held liable for information provided by the bot.

the (probably legally required) system we set up just straight up lied, not our fault.

Skullgrid, 4 months ago to 196 in Rule

It’s called a stew

Skullgrid, 5 months ago to 196 in Russian Rule

what’s cock? I don’t see XYN there

Skullgrid, 5 months ago to canada in Biden administration raises ‘concerns’ about aspects of Quebec language law

So you think that foreign policy should not be up to the head of state but the ministry of foreign affairs (or equivalent) in all countries?

Skullgrid, 5 months ago to canada in Biden administration raises ‘concerns’ about aspects of Quebec language law

and how are you enacting said change in the USA by participating in the canadian lemmy community?

Skullgrid, 5 months ago to 196 in Potato Salad Rule

the fuck is xeet? It’s twitter, none of the tweets have the url based on x.com

EDIT : you gotta keep deadnaming the transphobe’s media platform. If he wants it to be called something else, fix up all them URLs and sell the twitter URL to someone else champ

Skullgrid, 5 months ago to 196 in Turkish delight rule

I’m a random American, never been to Turkey

The rosewater is my favorite actually

you are now invited to the mangal

Skullgrid, 11 months ago to 196 in tom and jerrule

from water? what are they, dolphin rats?

Skullgrid, 11 months ago to lemmyshitpost in Actual picture of Lemmy's sorting tool carefully selecting 3 month old posts for my All/Hot feed.

Can’t wait to see this post randomly on the front page a year from now