I disagree, I think it’s still perfectly reasonable to criticize Plex. Specifically for that complacency. Just because they were an important step to getting where we are does not mean they are above reproach.
Besides, I wasn’t really criticizing Plex? All I said was that I prefer the UI/UX in Jellyfin, and that Jellyfin is still “Just Working” where Plex failed for reasons unknown. Plex isn’t bad, I enjoyed using it while I did. I just found something FOSS to take it’s place. 🙂