I don’t know why the article doesn’t bring up Valve being the company to bring loot boxes and that business model to gaming as the prime example. Valve earns extreme money from the skins market and gambling in CSGO / CS2 since they sell the keys and take a cut of trades as well. They’re far more concerned with money than actually caring for the people involved. Gambling ruins lives and Valve is the gambling company that faces by far the least vitriol in that horrendous crowd.