So the author argues that unlikable characters should be liked because: buzzword, buzzword, woman, buzzword and that the customers are wrong. It’s art, it’s subjective, and that means people can also not like it. If it is indeed the case a vocal group of customers are finding it hard to get into the game because some characters are perceived as badly written, I doubt this is because they are all misogynistic neck-beards.
Partially. Too much of the software and defenses require the user to act in a specific way to complete the defenses. And humans are not rational beings. This gives attackers ways to circumvent the security measures. This in addition to cybersecurity too often being an afterthought.