Fun fact, the user agreement doesn’t mean anything in Australia. Australian’s can get a refund any time they want because legally we cannot sign away our rights.
I got a refund a while back after I discussed this point, and my grievances with their broken promises, delivery failures and increasingly hostile sales tactics with RSIs (at the time) Director of Player Retention, Will Leverett.
The Diablo 4 Steam release is struggling, with mixed reviews and less than 2,500 players (www.pcgamesn.com)
Elite Dangerous studio Frontier Developments announce layoffs and "organisational review" (www.rockpapershotgun.com)
$600 Million And A Decade Later, Where Is Star Citizen (exputer.com)