No, the consumers are never to blame for stuff like this!
This is something that is just that we get told by the people that are lying about and hyping up a product, putting up manipulative incentives for buying it before letting us inspect it. Then releasing trash, but still appealing on our empathic nature and promising that it might get fixed later. And when things turn to shit, then it is our trust and empathy, willingness to support them, that is to blame for it. No!
If the industry exploits our good and trusting nature, then we need to fight them with regulation and laws. Our civilization and the human nature is built on trust, and that should not be undermined by short profit oriented, exploitative companies or business practices.