I agree with you for most games, people are picky and don’t understand the challenges. But this game solicited donations 10 years ago, people bought into the vision, and they were wildly successful, I think they raised $600M, which is like the most money any game has ever raised?
And despite that, 10 years later, it’s still mostly just a tech demo (edit: perhaps I’m wrong? Maybe there is $40 worth of playable content. See discussion in child comments, I haven’t tried this myself in many years, out of fear of being disappointed again). They are focused on adding cool but superficial animation things, rather than just making a fun playable experience.
If they were focused on making a fun playable (but possibly buggy and limited) game then it would be different. But instead they seem to be chasing random superficial features like projecting your face from your web cam onto your character. It feels like they are not seriously committed to making even an early access game in a reasonable timeline.
If this project was funded by some billionaire who wanted to spend 30 years to make the most amazing MMO ever with a ton of never before seen features, then that would be fine. But instead normal people chipped in $40+ to fund this game, and the developers don’t seem to be prioritizing actually making a fun playable game. It’s barely beyond a tech demo even 10 years later (edit: maybe this is not completely accurate). It is reasonable to assume that the management of this project does not care about making a playable game, they can work on whatever fun features they want, they’ve already made a ton of money.
edits: perhaps I’m wrong about the state of the game. I haven’t tried it in a while. I’ll have to give it another try.