The game has lot of shitty online only mechanics, so while it would make a solid co-op game, it has the live service model and live service games need to keep a playerbase or they get shutdown. These types of games exist for one reason: microtransactions. They want to sell you bullshit.
That's why they need to compete for playtime. Their next game might not go viral, so losing a massive chunk of your playerbase like this is a problem.
But honestly fuck live service games and people shouldn't expect anything from them. They are made to milk your wallet.