I’m not a mod here, but the lemmy.world admins have set me up with some tools and bots to take care of trouble makers.
So the reports never made it to me because I’m not a mod.
A bot got the reports showing the offensive subject and a button for “Perma Ban” and it looked (to me) like the Perma Ban had already been enabled.
It now looks like it wasn’t. :(
So this post was brought to the attention of an Admin chat that I’m part of, I ran down the post manually and hit it with the ban-hammer bot as well as going back through the bot posts and making sure the Perma Ban option was triggered.
HOPEFULLY it’s gone now. The user should be permanently banned as well.