Yep, I/my car was involved in 3 accidents over the course of 2 years almost a decade ago. First I was rear-ended, second someone turned into me cause they were in the wrong lane, and the final one I wasn’t even in the car, it was parked in the city I lived in and was one of 7 cars that were hit during a police pursuit.
That last accident, I had the same insurance company as the guy who was evading police. When I called to file a claim, the woman told me, “Well… We’re not sure we’ll be able to offer compensation, as your vehicle is one of seven involved, and the driver’s insurance only covers XYZ amount, so we may need to put it under your policy.” I told them absolutely not, it was not my problem that they willfully insured a criminal, and that I had been a customer for 5+ years, never missed a payment, and did absolutely nothing wrong in this situation. She still pushed, and I told her if that was the route they wanted to go, she could cancel my policy that minute, and suddenly it turned into “Well, let’s see what we can do.”
Fuck insurance companies, all of them, literally all of them. They also initially refused to give me my check for that last accident, as the guy at the counter told me, “Well, you have a lien on the vehicle, so we should really be sending this to your bank so they can tell you when/where they want the repairs made.” I responded, “Well, that sounds like a conversation I need to have with my bank, and since the loan is between myself and them, I don’t really understand what business it is of yours, now I’ll take my check please.”
They recently upped my rates because I moved 1.7 miles away from my old address, which was in a different zip code, and just thinking about all this makes me want to look into leaving them for another company.