Lol it’s literally an “objectively better experience” and if your experience was different then you’re literally objectively wrong.
Look sorry about the sass, I know know I’m being a pedantic ass right now. But experience is by definition subjective. If you specified that the image clarity was objectively better, well then you’d be totally right. But that’s not what you said.
It can be both. It can be a deliberate, albiet stupid move. I think that they always intended to walk back the initial offer, they just bit off more than they could chew.