The Crew was great in its time. It was basically the bridge between Test Drive Unlimited (superior open world gameplay) and early Forza Horizon (superior driving physics). Later Forza Horizon games simply took all the good gameplay features from both TLU and The Crew and is unmatched in quality now.
The Crew 2 was worse than both its predecessor and the competing Forza Horizon at that time, so if you were talking about that I’d half agree. But it’s still a problematic industry trend worth stopping.