Instead of offering anything to be a better platform they are burning money on the platform in hopes they can pay their way to dominance by paid exclusivivity and giving away games. One of those isn’t bad for users. Now consider what Epic offers beyond being able to buy and download a game. Nothing. Epic is only a storefront and they’ve had years to work on this at this point. Steam has gained dominance and maintains it in no small part due to all the additional features available to everyone. Do you use the steam workshop for any of your games? Have you used the steam community forums to troubleshoot a problem? Do you use big picture mode for a more console like experience? Do you customize your controller settings with the pretty expansive controller support built into steam? The overlay? How about the custom profiles and badges and trading cards? Epic is only a storefront. That’s it. That’s all that’s on offer. So they supplement it with bribing devs to be exclusive to their store and giving away games to try and attract users.