It never ceases to amaze me how out of touch tech enthusiasts are. How much does your average person know about their car? That’s how little they know about their computer.
They might not know what an OS even is, or how to identify where “Windows” ends and applications begin. They do what they bought it for, and if that doesn’t work, they take it to someone who knows how to get it working again. They know how to charge it, and to plug in a headset or USB key or something. If that functionality doesn’t work automatically or they encounter any issue, it might as well have exploded in their hands.
There are people who have been using Windows for 30 years that know literally nothing about it. Putting a “years of experience” metric on it is hilarious. It’s like assuming that if someone has been driving for 50 years that they know anything about cars besides how to drive it and where to put the gas.