Unfortunately, a lot of people blindly believe in systems and authorities. It doesn’t matter how many times they’re shown that companies give zero fucks and will light everything on fire at a whim, they think they’re rational actors who will do what’s responsible for their product, their customers, and their employees.
Clearly, that assumption isn’t remotely true, but they’d rather roll their eyes at anyone who doesn’t take it on faith than risk having their world view altered.